Emerson Improves Field Device Reliability with Intuitive Alerts, Mobile Device Dashboard
Emerson introduces new alert optimization capabilities and mobile device health dashboards in the latest version of AMS Device Manage
Additional filtering and a mobile-friendly device health portal for AMS Device Manager improve maintenance efficiency and decision making
AUSTIN, TEXAS (Oct. 24, 2017) – Emerson introduces new alert optimization capabilities and mobile device health dashboards in the latest version of AMS Device Manager. Out-of-the box alert filtering templates created using human-centered design principles provide the potential for as much as a 60 percent reduction in unnecessary alerts coming from intelligent field devices. Personnel-based alert filtering and a streamlined user interface help users to quickly identify, isolate, and diagnose health and calibration issues with field devices.
Engineers and technicians are frequently inundated with multiple device alerts, often stemming from a single issue within a device. The newest version of AMS Device Manager resolves the problem of nuisance alerts with pre-defined configuration templates that filter out all alerts tangential to the core problem, leaving only meaningful, actionable notifications. In beta testing, early results show an average 58 percent reduction in daily alerts with out-of-the-box filtering.
Advanced alert filtering helps today’s digital worker to remove noise from critical data, providing that worker with the essential information needed to make fast decisions. Containing all relevant details, the new alerts will help engineers create work orders and build part lists for field technicians to perform maintenance, saving valuable hours in the field.
The release also delivers the new AMS Device View web interface, an intuitive browser-based display with mobile-friendly dashboards. The web interface allows users to view device health and calibration status from a wide range of devices—both on and off the plant floor. By focusing on device health rather than alerts, users can hone in on devices that need maintenance without being distracted by a long list of issues.
AMS Device View is part of Emerson's Always Aware portfolio, a part of the Plantweb™ digital ecosystem, providing users with the applications, tools, and digital intelligence they need to increase production, reliability, maintenance efficiency, and safety from wherever they work.
“With intuitive dashboards for easy interpretation of device health and focused alerts for fast action, plants have access to the data they need quickly,” said Mani J, director of marketing for Emerson’s Plantweb IIoT initiative. “These efficiency gains help prevent process and hardware failures, improving plant reliability and freeing personnel to focus on other critical tasks."